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Hawaiian Airlines Cancellation Policy

Hawaiian Airlines International Flight Cancellation Guidelines

Hawaiian Airlines has been the most trusted airline in the past few years which has been a great achievement. As per the Requirements, Hawaiian Airlines has introduced different policies that have been implemented for the passengers, and as for now airline has come up with a cancellation policy that will help all the passengers to cancel their flight tickets without any inconvenience. This flight policy includes a refund, compensation, 24-hour cancellation policy, and fair cancellation.

Rules and Regulation: Hawaiian Airlines Cancellation Policy

Before canceling a flight, passengers should know some rules that will help them cancel the flight without any trouble and it will be helpful for future use. So, let’s buckle up on the necessary points for cancellation:

  • Passengers will be eligible for a full refund if the cancellation of the ticket is done within 24 hours of purchase.
  • Transfer of tickets is strictly prohibited.
  • Passengers can use the unused ticket within one year of purchasing and travel credit will be available on partly used flight tickets.
  • No refund will be provided to the passengers if the flight is canceled due to bad weather or an uncontrolled situation.
  • Flight cancellation will be accepted if the departure date is at least seven days before.
  • 173 is the ticket stock number and it should be for Hawaiian airline
  • 24-hour cancellation policy will be not eligible for the ticket booked with travel credit.
  • The ticket will be canceled by the airline if passengers don’t board the flight within 30 minutes before the scheduled departure.

What are the ways to cancel a Hawaiian Airlines flight ticket?

Hawaiian cancellation policy provides different methods, which help the passengers to cancel their tickets with the benefits. The following methods will assist you in the process:

Flight cancellation via the website

  • Visit the official site of Hawaiian Airlines, https://www.hawaiianairlines.com
  • Select the “My trip” option.
  • Login by entering your last name and reservation number.
  • Choose the flight for cancellation from the following list.
  • Pay the applicable fees as per requirements and you will receive a confirmation email on your registered email ID.
  • Refunds will be transferred within seven to 10 business days.

Flight cancellation via customer care:

  • Dial customer care, 1 (800) 367-5320
  • Make sure to carry login details.
  • Proceed with the cancellation, if you’re eligible for the refund, it will be initiated to the flight credit or original payment mode.
  • Pay the applicable fees as per the requirement.

Flight cancellation at the airport:

  • Visits the airport before scheduled departure.
  • Report to the counter desk, provide all the valid reasons, and confirm your documentation.
  • Your flight will be canceled within a few minutes.

Flight cancellation via chat support:

  • Visit the website of Hawaiian Airlines.
  • Click on the “Contact Us” option.
  • By selecting the live chat option, you will be assigned to an agent.
  • Agent will assist you all the best solution.

What If Flight cancellation is Done by the Hawaiian Airlines?

  • Alternative flights will be available without additional cancellation fees.
  • As per the availability, you will be assigned to another flight with the same class.
  • Refund is equally distributed on the unused ticket.
  • Refund will be initiated from the airline if the flight gets late or delayed up to two hours or more.
  • Lastly, you can call customer care, visit the official website, and airport.

What will be the fee to cancel a Hawaiian Airlines flight?

  • USD 500 are the charges for international flights and USD 75 for domestic.
  • USD 200 will be charged on premium economy class and economy class for canceling the ticket offline.

Compensation Policy: Hawaiian Airlines Cancellation Policy

  1. Flight Delayed Compensation

  • USD 75 will be compensation for the 2-hour delay and the distance should be 1500km or less.
  • USD 125 will be compensation for the 4-hour delay and the distance should be between 1500 kilometres to 3500 kilometres.
  • USD 200 will be compensation for the 4-hour delay and this ten should be over 3500 kilometers.
  1. Flight Cancel Compensation

  • Refunds will be initiated but within 14 days of the scheduled departure, the passenger will get an alternative carrier in the same class or
  • Passengers can choose between a refund and an alternative flight as an option.
  • USD 75 will become compensation and the distance should be under 1500 km.
  • USD 125 will be compensation and the distance should be between 1500 kilometres and 3500 kilometres
  • Over 3500 km, USD 200 will be charged.
  1. Denied flight boarding compensation.

If the passenger is present for boarding at the suitable time and place but flights departed without them. So,

  • No compensation for the passenger if the arrival time is later than one hour.
  • USD 775 or 200% of the one-way fare will be given as compensation if the arrival time is more than one hour but less than two hours.
  • USD 1150 over 400% of the one-way fare will be given as compensation if the arrival time is more than two hours.

Cancellation fee for Hawaiian Airlines

Cancellation fee for online ticket

  • Economy: USD 150
  • Premium economy: USD 150.
  • Business: USD 75.
  • First class: No fee.

Cancellation fee for ticket via phone call

  • Economy: USD 200.
  • Premium economy: USD 200.
  • Business: USD 150.
  • First class: USD 75.

Frequently Asked Questions (FAQ)

  1. Can I cancel my Hawaiian flight without paying any fee?

As per Hawaiian Airlines policy, yes, passenger can cancel their flight without paying a fee within 24 hours of purchasing.

  1. What is the process of canceling the Hawaiian flight?

There are several modes to cancel a Hawaiian flight such as visiting the website, or the airport, and even you can cancel the flight through chat support, or by calling customer care.

  1. What happens if Hawaiian Airlines cancels my ticket?

Compensation/refund or alternative carrier will be provided if the airline cancels the ticket or it gets three hours delayed.

  1. What is the amount of compensation given by Hawaiian Airlines on a flight delayed?

Between USD 75 and USD 200, compensation will be provided.

  1. What is the duration of the refund for a canceled Hawaiian flight?

Within 7 to 10 business days, a refund is credited to your travel credit or payment method.

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