Air Astana Name Correction Policy: Minor changes while booking the flight can lead to your plans to cancel or anticipate boarding for the flight. So, make sure to be attentive, while filling in the information as boarding will be allowed on misspelled tickets. Air Astana has introduced the name change policy so passengers can correct their details including address, name, and other information.
Highlights: Air Astana Name Correction Policy
Before making the reservation from Air Astana Airline, do not forget to remember these rules and regulations, so that you can prevent the inconvenience.
- Passengers are permitted to change their middle name and last name.
- No last-minute request will be accepted and ticket holders must request the name change 24 hours before the scheduled departure.
- Fees will be charged for changing name based on your reservation booking including fare difference.
- Only one character is allowed for name correction as a minor change.
- Documents such as; a passport and other valid documents will be necessary for making changes in the name procedure.
How do you correct the name on an Air Astana Airlines flight ticket?
Air Astana provides two modes, offline and online for the passengers through which name correction can be done without any trouble as mentioned below:
Air Astana Name Change online:
- Browse the official website of Air Astana, airastana.com
- Select the manage my booking option.
- Before pressing the continue button, make sure, you correct the name as per the requirement.
- Request customer support if you are not eligible for the name change.
- Pay the fees if applicable before completing the procedure.
- A confirmation will be sent to your registered mail ID.
Air Astana Name Change via Customer Care:
- Dail +7 702 702 0074.
- An agent will be connected and request your name correction for the flight.
- As per the eligibility, changes will be made.
- If asked, pay the applicable fees.
- A confirmation mail will be sent to your registered mail ID.
Air Astana Name Change at the Airport:
- Reach out at the ticket counter of Air Astana.
- Elaborate the name correction to staff members.
- Provide the Valid ID proof for verification with the booking number and last name.
- Changes will be made after the confirmation of payment and confirmation mail will be sent.
What are the types of name correction with Air Astana?
On Air Astana flights, passengers having misspelled last or first names are not permitted. The first and last names of the passenger should appear on the ticket in the same order as they appear on their passport or identity document, with the last name appearing first on identity documents.
First and Last names misspelled
- Passengers can go to the ticket counter or the location of the ticket purchase if they think the first and last name is spelled incorrectly. 24 hours before the scheduled departure, requests to amend a passenger’s first and last name are accepted.
Full Name Correction
- If the passenger’s first or last name is completely changed, the correction can only be made if an official document proving the change is present.
Air Astana Name Correction Fee
As per, the Air Astana Name change policy a certain amount will be charged (USD 75 to USD 400) for making changes and modifications to the name, and within 24 hours minor changes can be made without any fare, OR, you can dial 18XXX to know more.
Frequently Asked Questions (FAQ)
- Can I Change my name on the Air Astana Airlines ticket?
Yes, corrections can be done free of cost within 24 hours of booking.
- What are the various ways to correct the name on the Air Astana ticket?
Air Astana Airlines provides various modes such as visiting the website or airport counter, otherwise, reaching customer care.
- What is the cost of modifying the name on the Air Astana Airlines ticket?
Cost depends on the flight details, which flight you have chosen and what is the distance including other factors.
- What documents are required to change the name on the Air Astana Airlines ticket?
As per policy, a government-issued ID is required for the verifications.
- Can I transfer my Air Astana Airlines ticket to another person?
In these cases, you must cancel the flight and the policy does not give a permit to transfer the ownership of the Air Astana Airlines ticket to another person.